@my4mainecoons said in Staples rewards changing in February, 2024-Changes unknown.:
@c3 Here’s my post from the Ink thread.
@my4mainecoons said in Ink Rewards affected by Staples Program changes? Don’t get cheated, obtained a good outcome, see post:
I just chatted. I recycled before Feb. 7 and those 20 will be credited as per the old program. My monthly recycle limit went up to 30 but since I recycled for Feb. under the old program the 30 doesn’t start until next month.
CSR said that the offers were “fluid”, based on spending and that there aren’t any target dates or spend amounts.
me: if I can recycle 30 this month how do I know if it’s the same the next month?
CSR: check your account each month before you recycle
me: if my offer has changed, i.e. all of a sudden I can only receive credit for recycling 20, what can I do to get back up to 30?
CSR: there’s no way to know. There’s no spending target. The statuses (Elite, Premier, Base) are gone.
me: why does it say that points will post in 24-48 hrs but in the Ink Recycling T&C it says that it can take up to 60 days?
CSR: 60 days is if you do it online. If you do it in-store it’s a “one & done” transaction like any other in-store purchase and will credit within 24-48 hrs.
I recycled ink both before and after the 7th. The points I earned for the ink I recycled this past weekend already appear in my account. If what the CSR told you was correct, I should not have received the points for the ink I just recycled.