J4u Automatic Cash Off
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On the Rewards page, just below the Points total is a switch to “Automatically convert Points into cash off at checkout “. I was never interested in it because I save for $20/$20’s but today I learned about it.
If you turn it on it will use 100 points (assuming you have them) and take $1 off your next transaction. It’s only $1, no other denominations. It doesn’t matter if your total is $1 or $25, if you have 100 or 1000 points. It will only use 100 points at a time. It will do it repeatedly until you run out of points, one transaction at a time.
I have/had an account that I can no longer log into and I have to contact CS to do anything on the account. I received an email telling me that the account had points expiring 1-31. I had to call CS to find out how many points were on the account and to have them redeem them for me. I learned that I had 500+ points so asked if they could be redeemed for a $5/$5. There was definitely a communication problem. The CSR led me to believe that she was clipping a $5/$5 but kept saying that 100 points was $1 off. After ending the call I called back and spoke to a different CSR. I asked him to confirm that there was a $5/$5 clipped. That’s when I learned about the Automatic Cash and that 1st CSR had activated it on the account. He looked at the 500 point redemption options. A $5/$5 doesn’t exist. There are only q’s for $5 off specific products. He checked > and < 500 points and there weren’t any achievable $ off options. There was no way for me to use the 500 points on a $5 item.
So, I went to Shaw’s and bought 5@$1 candy bars, one at a time. Each time $1 came off as a store coupon. Total due was $0. Then I returned all 5 candy bars. Now, if the store had done what they technically were supposed to do, I would have ended up with a $5 credit on the account which the CSR said could be used all at once as $5/$5. However, the store did what they usually do, offered a refund to my card (?) or cash. Of course I chose cash. They handed me a $5 bill.
