it’s been nearly a year since I had to add service to one of my family’s phones.
My old method was to add a device, swap the service to the device, then swap it back (assuming the family member was happy with their existing phone.)
I’ve been doing it that way for years.
I went to add service to my kid’s phone with this method, and the website is completely different. A complete overhaul.
Okay, fine. I attempt to add the device.
It wants to send me a code - I have a choice, to my email, or to his phone. I choose “email” and…no code.
I’d go with his phone except he’s unavailable ATM and I won’t be able to hear back in a timely manner.
I guess my question is, after all of that, with all of these changes, is this still a possible method to add service ?