Can't Redeem Lyft Gift Card in the Mobile App

[fatwking]

I bought Lyft egift card from Amazon.

I found out after the purchase that this is like promo credit than a gift card.

However, I am unable to redeem the gift card (using Claim Code) in the Lyft mobile app. It says it is invalid.

I have an active promotion (10% off 8 rides, etc) on the account. Is this the reason I am unable to redeem the Lyft gift card since it can’t stack with other promotions?

Do you have to enter the space in the claim code to redeem?

Any other feedback from your experience?

I called the Lyft gift card hotline 1-844-493-9881. It is asking me for 16 digit code for balance. I have 16 characters Claim Code. Not sure if I can use corresponding digits for the letters.

Please help.

[fatwking]

Many people had the same issue per reviews on Amazon. I got my Lyft gift card refunded. As of yesterday (7/13/18), Amazon is not selling Lyft gift cards. I suppose to fix the issue, etc.