Posts made by becky5

I emailed the Coke help line and the response I received is as follows:Dear Becky,

Thank you for contacting Coke.com. We appreciate the opportunity to assist you.

Our Technical Support team is aware of the problem, and we are working in cooperation with the appropriate management to resolve this issue as quickly as possible.
Please try claiming your reward offer later on in a few days but before the offer end date of 2/27/18. I apologize for the inconvenience.

If you have any other questions, feel free to contact us again and be sure to check out our virtual agent Chip and our chat team at Coke.com. Ask Chip for assistance, then, if you’d like to chat with a live person, simply type the word “Chat.”

Sincerely,

Dennis Charles

P.S. Please retain your ticket number listed below. This will help us to locate your information should you need to contact us again.

So everyone please check and redeem before the offer expires!

I got the ‘clear cookies’ response. Really didn’t make sense (and didn’t work, either). What a huge pain this one has been! Half my codes don’t scan at all, or I have to scan multiple times to get credit. Then I get the ‘Oops!’ message that I have already scanned that code when I haven’t. Will only credit 1 Coke product, not Coke Zero, Diet Coke and regular Coke as it states in the terms. Coke really should do better!