I didn’t receive my Ink Recycling Rewards. I recycled later in the month: 3/27. Just chatted. I gave rep the receipt number and I’m supposed to have the Rewards in 3 business days. We’ll see.
Last month (?) I made an online purchase using 2 Rewards checks. I cancelled the order within 30 minutes. CSR said I’d receive both Rewards checks back. Only one came back. Chatted. They said they’d re-issue the missing Rewards check. It didn’t happen. Chatted again. It was finally re-issued.