I just try to save as much as I can in 401k. Convert to Roth whenever possible.

I bought a couple of iPhone SE 3rd gen for $200 back in May. T&C stated 3 months of automatic payment service, which I have completed. they do a weird thing with their rebates where you have to request it, then they email you and you go log on to get a Visa gift card. They are denying my rebate because I never activated the iPhones, i used my own devices for 3 months.
I chatted with them 3 times and denied each time. I also emailed them and was denied. At this point, I just want my rebate and cancel service. I’m well beyond the return period for the phones too. Any advice on how to escalate this to get the rebates?
tia
m

https://www.redpocket.com/rebate
https://help.redpocket.com/rebate-program-how-it-works T&C
How does the rebate work?

Red Pocket Mobile rebates are available for qualifying purchases once the criteria for the rebate have been met. This includes but is not limited to months of consecutive service on a qualifying plan, with Auto-pay consistently enabled. The length of time service must remain active, and the eligible plan(s) can vary depending on the rebate offer. You must meet the requirements to qualify within 6 months of the device purchase date. The initial plan purchase does not count toward the 3 consecutive recurring charges.