@couponclippen said in Issue with Buyer on Ebay:

@c8758 said in Issue with Buyer on Ebay:

All they want to get refund as he was expecting a cd in the box.
Was it listed as a CD in the box?

nope. my ebay listing also had format: download mentioned.
they don’t provide cd anymore for any software now a days.

Right after receiving the product, the buyer raised a return request stating item as defective.
I have been very politely apologized to him and offered my help to resolve the issue.
but it doesn’t look the buyer wants to do anything except return. he stated there is no place to put in the key on the activation site. i offered the link on how to resolve common issues and even provided customer care no for the antivirus company. but the buyer neither telling me about the error they are getting nor want my help.
All they want to get refund as he was expecting a cd in the box.
Now i am not sure what should i do here.
the value is not that much but i want to hear from others how are their experience in dealing such situation.

My car was rear ended by someone at the stop light. the damage wasn’t a lot but my bumper got scratch and tail light also broke. the other party had allstate insurance. they opened a claim with allstate. Allstate asked me to take picture of the damage with their app …some quick photo claim … and later sent me an estimate of $875.
whereas my local bodyshop which audi recommended gave me an estimate of $1700.
the adjuster not replacing the bumper and offering buff service which is offcourse not to my satisfaction. Changing the tail light itself will cost around $300 as per dealer.
How should i handle the situation with Allstate?
Also i have asked Allstate for diminished value claim for my car. i haven’t spoken to them yet in that regards.
Appreciate comments from fellow members who have dealt with Allstate in past in similar case.