@mistercheap said in Top Cashback: Poorest tracking of orders and repeated customer service denials of claims:
@c3 said in Top Cashback: Poorest tracking of orders and repeated customer service denials of claims:
@mistercheap said in Top Cashback: Poorest tracking of orders and repeated customer service denials of claims:
waiting for the BS “you used another marketing channel” email.
That wouldn’t work because it’s already in the TCB system.
That seems to be their standard response to every denial @c3
Exactly! I never got my Thanksgiving and Christmas OD cash back and the 2 $2.5 “bonus” they dangled for! They both tracked but the cash back was “declined by merchant citing different channel”. What different channel? I don’t use any other portals (haven’t used the old cashrebate portal for almost two years now). What makes me sick to stomach is that I didn’t need those items but made those transactions just because of the $2.5 “special promotions.” Now I’m going to sign up for another portal. So sick of TCB!