Thanks, it was in my account.

@pakle said in Staples rewards changing in February, 2024-Changes unknown.:

It’s the 2nd Thurs of the month (as of EST) and I just got the $5 Reward for recycling a cable in Feb, a couple days before the new program began. I also got 1000 pts for recycling another cable right after the new program began. So total of $10 (Reward & Pts) for tech recycling in Feb due to the program change. In addition to the 1000 pts for recycling a cable last week in March.

And I received my ink recycling rewards for ink that was turned in under the old program.

@mistercheap said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

@penguin110 said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

@my4mainecoons said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

@penguin110 said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

To those who turned in ink/cartridges and technology this month before the new rewards program started, you can turn more in this month and get the rewards under the new program as well.

U.S. based CSR told me that wouldn’t work.

Worked for me. I already received both rewards. The coupons under the old program expire 3/31/2024.

Old program 3/31 expiration are for JANUARY tech recycle, not Feb. they wouldn’t be paid out until March, so no way you could know for sure yet.

Checked my old rewards again and the expiration dates on all of them are now 4/30/2024.

@my4mainecoons said in Staples rewards changing in February, 2024-Changes unknown.:

@c3 Here’s my post from the Ink thread.
@my4mainecoons said in Ink Rewards affected by Staples Program changes? Don’t get cheated, obtained a good outcome, see post:

I just chatted. I recycled before Feb. 7 and those 20 will be credited as per the old program. My monthly recycle limit went up to 30 but since I recycled for Feb. under the old program the 30 doesn’t start until next month.

CSR said that the offers were “fluid”, based on spending and that there aren’t any target dates or spend amounts.
me: if I can recycle 30 this month how do I know if it’s the same the next month?
CSR: check your account each month before you recycle
me: if my offer has changed, i.e. all of a sudden I can only receive credit for recycling 20, what can I do to get back up to 30?
CSR: there’s no way to know. There’s no spending target. The statuses (Elite, Premier, Base) are gone.
me: why does it say that points will post in 24-48 hrs but in the Ink Recycling T&C it says that it can take up to 60 days?
CSR: 60 days is if you do it online. If you do it in-store it’s a “one & done” transaction like any other in-store purchase and will credit within 24-48 hrs.

I recycled ink both before and after the 7th. The points I earned for the ink I recycled this past weekend already appear in my account. If what the CSR told you was correct, I should not have received the points for the ink I just recycled.

@mistercheap said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

@penguin110 said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

@my4mainecoons said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

@penguin110 said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

To those who turned in ink/cartridges and technology this month before the new rewards program started, you can turn more in this month and get the rewards under the new program as well.

U.S. based CSR told me that wouldn’t work.

Worked for me. I already received both rewards. The coupons under the old program expire 3/31/2024.

Old program 3/31 expiration are for JANUARY tech recycle, not Feb. they wouldn’t be paid out until March, so no way you could know for sure yet.

I guess I was a bit confused as the latest rewards were issued earlier than normal (February 8th) as maybe they were closing out that program. I took a screenshot of the page under the new rewards that show I have 20 cartridges to recycle before I recycled them.

@my4mainecoons said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

@penguin110 said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

To those who turned in ink/cartridges and technology this month before the new rewards program started, you can turn more in this month and get the rewards under the new program as well.

U.S. based CSR told me that wouldn’t work.

Worked for me. I already received both rewards. The coupons under the old program expire 3/31/2024.

To those who turned in ink/cartridges and technology this month before the new rewards program started, you can turn more in this month and get the rewards under the new program as well.

@fulltimedad said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

OT- I see they are trying to save by cutting store hours as well. Now the store doesn’t open until 11AM on Sundays, was 9AM. Used to be 8AM during the week and they pushed that back to 9AM-8PM, not even open 12 hours.

One store near me opens at 10 and another at 11 on Sunday. It has been that way for a while.

@ukedog said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

@my4mainecoons said in Ink Rewards affected by Staples Program changes? Don't get cheated, obtained a good outcome, see post:

I bought a $200 visa gc and recycled a cable & 15 ink @ 400 points. I was expecting 7K points but only earned 6600. 🤔

Yeah, something similar when I recycled 20 inks on 2/8. I got 1,000 points “when you recycle tech, batteries and more”, then 400 points 19 times for the inks, for a total of 8,600 points.

On the bright side, they say I already have $43 of “Easy Rewards ready to redeem”.

But I definitely miss the ability to SEARCH site-wide on their website on my PC.
Have to use the Staples mobile app for that!!

Same thing for me with turning in 20 and only showing the 400 points 19 times.