Quest Data Breach Class Action Settlement - Up to $325.00+ Deadline: May 22, 2020

  • A $195,000 Quest class action settlement will resolve claims that a 2016 data breach compromised the information of thousands of patients.

    The settlement benefits individuals whose information was obtained by an unauthorized third party in the 2016 Quest data breach.

    The Quest data breach reportedly took place in November 2016 when unauthorized users gained access to Quest Diagnostics’ MyQuest application.

    As a result of the data breach, the information of around 34,000 patients was allegedly compromised. Exposed data reportedly included names, dates of birth, telephone numbers, and even lab results including HIV results.

    Plaintiffs in the Quest data breach class action claimed that the company failed to protect consumer information from being compromised. Additionally, the patients claimed that Quest did not provide “timely, accurate and adequate notice” of the data breach.

    “Despite the fact that it was storing sensitive Private Information that it knew or should have known was valuable to and vulnerable to cyber attackers, Quest and its fellow Defendants failed to take adequate measures that could have protected user’s information,” the Quest class action lawsuit alleged.

    Quest Diagnostics has not admitted any wrongdoing but has agreed to fund $195,000 in settlement payments to affected consumers.

    The settlement provides up to $325 in compensation for individuals affected by the Quest data breach. Up to $250 can be collected per patient in compensation for actual monetary losses that resulted from the breach. An additional payment of $75 can be collected by patients who had their HIV test results compromised, regardless if actual monetary losses occurred.

    In order to benefit from the settlement, Class Members must file a valid claim form by May 22, 2020. The deadline for exclusion and objection was Jan. 8, 2020. Final approval was granted to the settlement at the fairness hearing on Feb. 25, 2020.

    Who’s Eligible
    Individuals whose information was obtained by an unauthorized third party in the 2016 Quest data breach.

    Potential Award
    Up to $325.

    Up to $250 is available to compensate actual monetary losses resulting from the Quest data breach. An additional $75 is available for patients who had HIV test results obtained in the Quest data breach.

    Proof of Purchase
    Class Member ID, sent with notice, is required to submit a claim form online.

    Claim Form

    A claim form can also be printed and mailed to the settlement administrator.

    NOTE: If you do not qualify for this settlement do NOT file a claim.

    Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards

    Claim Form Deadline

    Case Name
    Morrow v. Quest Diagnostics Inc., Case No. 2:17-cv-00948-CCC-JBC, in the U.S. District Court for the District of New Jersey

    Final Hearing

    • Final approval of the settlement was granted on Feb. 25, 2020.

    Settlement Website

    Claims Administrator
    Morrow v. Quest Diagnostics Inc.
    c/o Heffler Claims Group
    P.O. Box 58214
    Philadelphia, PA 19102

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