EZPay
-
So I’m considering using my Double Cash Mastercard (2% cash back) to pay for my homeowners insurance.
They charge $4.99 for the service, but the 2% cash back more than pays for that.My concern is the BBB “F” rating.
So, has anyone here had experience with EZpay, if so where there any problems / issues?
-
I’ve never heard of EZPay. Is the $4.99 assessed by the insurance company or by EZPay?
I paid insurance with prepaid Visa’s that I bought at Staples when they were “on sale” with no activation fee and gave me 5% back with Chase Ink. No fee from insurance company so effectively saved 5% on insurance.
-
@my4mainecoons said in EZPay:
I’ve never heard of EZPay. Is the $4.99 assessed by the insurance company or by EZPay?
I paid insurance with prepaid Visa’s that I bought at Staples when they were “on sale” with no activation fee and gave me 5% back with Chase Ink. No fee from insurance company so effectively saved 5% on insurance.
I think that the insurance company is using EZpay to process the pmt, so it’s EZpay that gets the $4.99. That cost would be the same if I used used a pre-paid Visa. If I remember right, there would be no fee to transfer the money from my checking account instead of using a credit card.
-
I use EZPay-like processors once in a blue for stuff like an infrequent DMV payment, utility bill or something, but I can’t remember the specific name(s).
That F rating seems weak to me. It’s only based on 5 complaints in the past 3 years (2 in the past 12 months). Three customer reviews complained about the website not working/not being able to reach anyone by phone. Of the 5 complaints, the BBB characterized the F rating as “Failure to respond to 4 complaint(s).” Even the one unrelated customer complaint was about fees related to a returned payment due to insufficient funds, not fraud.
Nonetheless, I would never give direct access to my bank account (unless maybe it was a no fee secondary account with only enough funds for such payments… but even still). If you’re concerned about fraud, I’d use a Citi Virtual Account Number instead of the real card number (you can set it up to expire in 12 months and set an alert to remind yourself to add 12 months every year or generate/give EZPay a new VAN every year).
-
@fivetalents said in EZPay:
I use EZPay-like processors once in a blue for stuff like an infrequent DMV payment, utility bill or something, but I can’t remember the specific name(s).
That F rating seems weak to me. It’s only based on 5 complaints in the past 3 years (2 in the past 12 months). Three customer reviews complained about the website not working/not being able to reach anyone by phone. Of the 5 complaints, the BBB characterized the F rating as “Failure to respond to 4 complaint(s).” Even the one unrelated customer complaint was about fees related to a returned payment due to insufficient funds, not fraud.
Nonetheless, I would never give direct access to my bank account (unless maybe it was a no fee secondary account with only enough funds for such payments… but even still). If you’re concerned about fraud, I’d use a Citi Virtual Account Number instead of the real card number (you can set it up to expire in 12 months and set an alert to remind yourself to add 12 months every year or generate/give EZPay a new VAN every year).
Thanks for the info. The Citi virtual Account number is a great idea, thanks. I completely forgot about that option. I’m planning on using a Citi “double cash card” (2% cash back) for this anyway.
-
@george2001 said in EZPay:
@fivetalents said in EZPay:
I use EZPay-like processors once in a blue for stuff like an infrequent DMV payment, utility bill or something, but I can’t remember the specific name(s).
That F rating seems weak to me. It’s only based on 5 complaints in the past 3 years (2 in the past 12 months). Three customer reviews complained about the website not working/not being able to reach anyone by phone. Of the 5 complaints, the BBB characterized the F rating as “Failure to respond to 4 complaint(s).” Even the one unrelated customer complaint was about fees related to a returned payment due to insufficient funds, not fraud.
Nonetheless, I would never give direct access to my bank account (unless maybe it was a no fee secondary account with only enough funds for such payments… but even still). If you’re concerned about fraud, I’d use a Citi Virtual Account Number instead of the real card number (you can set it up to expire in 12 months and set an alert to remind yourself to add 12 months every year or generate/give EZPay a new VAN every year).
Thanks for the info. The Citi virtual Account number is a great idea, thanks. I completely forgot about that option. I’m planning on using a Citi “double cash card” (2% cash back) for this anyway.
Yes, I have the Citi Double Cash card too, that’s why I specifically mentioned the Citi VAN… I know for sure that it works with the Double Cash card. Too bad about that $5 fee though, that’s a lot higher than the $2-$3 I’ve seen most payment processors charge.
