Still relevant after my initial post at FW, great to use during holiday orders…
Came across this when one of my deliveries was late, can be used up to 12 times in a one year period. Contact customer support, let them know that the delivery is late, and asked for a free month. Thanks to Dealnews.com for the wording to use in the request. I have used this several times for free months, works best during long weekends, weekends in general with Sunday delivery guarantee, and holiday peek shipping times.
“Hello! My order, #XXX-XXXXXXX-XXXXXXX, was scheduled for delivery on the 18th, however, it has not arrived. I saw that Amazon will extend a Prime membership by a month if a package misses its delivery date. Am I eligible for that extension for this order not arriving on time?”
After logging in, go to the link above, then select the item that was late. At the bottom of the page is a drop down menu, select where’s my stuff, then follow the prompts from there. There will be a place for you to type your message. Heard back from all of my requests by next day, with 100% approval.