Office Depot: new language in fine print for recycling program


  • Global Moderator

    $2 Back in Online Recycling Rewards: Valid only at officedepot.com 5/1/21 - 7/31/21. $2 back in online recycling rewards are earned for each recycled cartridge up to 10 per month. A $10 minimum monthly purchase is required, excluding tax, delivery fees, purchases of all gift and prepaid cards, postage stamps, and purchases made with rewards and/or merchandise certificates/cards. We do not accept damaged cartridges. Online recycling rewards are limited to 10 recycled cartridges per month. Online recycling rewards may take up to 8 weeks for processing and will be paid out at the end of the month in which they are processed.

    Who can make sense of what the change means?


  • Global Moderator

    @mrvietnam said in Office Depot: new language in fine print for recycling program:

    $2 Back in Online Recycling Rewards: Valid only at officedepot.com 5/1/21 - 7/31/21. $2 back in online recycling rewards are earned for each recycled cartridge up to 10 per month. A $10 minimum monthly purchase is required, excluding tax, delivery fees, purchases of all gift and prepaid cards, postage stamps, and purchases made with rewards and/or merchandise certificates/cards. We do not accept damaged cartridges. Online recycling rewards are limited to 10 recycled cartridges per month. Online recycling rewards may take up to 8 weeks for processing and will be paid out at the end of the month in which they are processed.

    what’s the big change here? Not seeing anything that applies to store carts we bring in. this is strictly dealing with people who mail in carts for recyle.


  • Global Moderator

    @mistercheap said in Office Depot: new language in fine print for recycling program:

    @mrvietnam said in Office Depot: new language in fine print for recycling program:

    $2 Back in Online Recycling Rewards: Valid only at officedepot.com 5/1/21 - 7/31/21. $2 back in online recycling rewards are earned for each recycled cartridge up to 10 per month. A $10 minimum monthly purchase is required, excluding tax, delivery fees, purchases of all gift and prepaid cards, postage stamps, and purchases made with rewards and/or merchandise certificates/cards. We do not accept damaged cartridges. Online recycling rewards are limited to 10 recycled cartridges per month. Online recycling rewards may take up to 8 weeks for processing and will be paid out at the end of the month in which they are processed.

    what’s the big change here? Not seeing anything that applies to store carts we bring in. this is strictly dealing with people who mail in carts for recyle.

    I didn’t know that was even an option.

    I called Office Depot rewards and she said the only difference is before when someone before recycled only one cartridge for the month they wouldn’t get any recycling rewards. Now the rep said they can accumulate the amount over a three month period so their recycling rewards would be over $3 and generate a reward, I don’t know what the language “valid only at officedepot.com” means though. The rep said for those of us who recycle 10 carts a month, nothing has changed.

    I think all this wording in the fine print is unnecessary and just serves to confuse people.


  • Global Moderator

    @mrvietnam said in Office Depot: new language in fine print for recycling program:

    @mistercheap said in Office Depot: new language in fine print for recycling program:

    @mrvietnam said in Office Depot: new language in fine print for recycling program:

    $2 Back in Online Recycling Rewards: Valid only at officedepot.com 5/1/21 - 7/31/21. $2 back in online recycling rewards are earned for each recycled cartridge up to 10 per month. A $10 minimum monthly purchase is required, excluding tax, delivery fees, purchases of all gift and prepaid cards, postage stamps, and purchases made with rewards and/or merchandise certificates/cards. We do not accept damaged cartridges. Online recycling rewards are limited to 10 recycled cartridges per month. Online recycling rewards may take up to 8 weeks for processing and will be paid out at the end of the month in which they are processed.

    what’s the big change here? Not seeing anything that applies to store carts we bring in. this is strictly dealing with people who mail in carts for recyle.

    I didn’t know that was even an option.

    I called Office Depot rewards and she said the only difference is before when someone before recycled only one cartridge for the month they wouldn’t get any recycling rewards. Now the rep said they can accumulate the amount over a three month period so their recycling rewards would be over $3 and generate a reward, I don’t know what the language “valid only at officedepot.com” means though. The rep said for those of us who recycle 10 carts a month, nothing has changed.

    I think all this wording in the fine print is unnecessary and just serves to confuse people.

    yeah, at first I was like ‘what is this?’, but after seeing the word “ONLINE” used in the fine print a number of times, I figured it had to be people who mail in their carts for recyle, given the extended time it could take to get credited in your rewards account.


  • Global Moderator

    @mistercheap said in Office Depot: new language in fine print for recycling program:

    @mrvietnam said in Office Depot: new language in fine print for recycling program:

    @mistercheap said in Office Depot: new language in fine print for recycling program:

    @mrvietnam said in Office Depot: new language in fine print for recycling program:

    $2 Back in Online Recycling Rewards: Valid only at officedepot.com 5/1/21 - 7/31/21. $2 back in online recycling rewards are earned for each recycled cartridge up to 10 per month. A $10 minimum monthly purchase is required, excluding tax, delivery fees, purchases of all gift and prepaid cards, postage stamps, and purchases made with rewards and/or merchandise certificates/cards. We do not accept damaged cartridges. Online recycling rewards are limited to 10 recycled cartridges per month. Online recycling rewards may take up to 8 weeks for processing and will be paid out at the end of the month in which they are processed.

    what’s the big change here? Not seeing anything that applies to store carts we bring in. this is strictly dealing with people who mail in carts for recyle.

    I didn’t know that was even an option.

    I called Office Depot rewards and she said the only difference is before when someone before recycled only one cartridge for the month they wouldn’t get any recycling rewards. Now the rep said they can accumulate the amount over a three month period so their recycling rewards would be over $3 and generate a reward, I don’t know what the language “valid only at officedepot.com” means though. The rep said for those of us who recycle 10 carts a month, nothing has changed.

    I think all this wording in the fine print is unnecessary and just serves to confuse people.

    yeah, at first I was like ‘what is this?’, but after seeing the word “ONLINE” used in the fine print a number of times, I figured it had to be people who mail in their carts for recyle, given the extended time it could take to get credited in your rewards account.

    If that is the case I wonder why they do not give any information about how and where to mail the carts?


  • Global Moderator

    @mrvietnam said in Office Depot: new language in fine print for recycling program:

    @mistercheap said in Office Depot: new language in fine print for recycling program:

    @mrvietnam said in Office Depot: new language in fine print for recycling program:

    @mistercheap said in Office Depot: new language in fine print for recycling program:

    @mrvietnam said in Office Depot: new language in fine print for recycling program:

    $2 Back in Online Recycling Rewards: Valid only at officedepot.com 5/1/21 - 7/31/21. $2 back in online recycling rewards are earned for each recycled cartridge up to 10 per month. A $10 minimum monthly purchase is required, excluding tax, delivery fees, purchases of all gift and prepaid cards, postage stamps, and purchases made with rewards and/or merchandise certificates/cards. We do not accept damaged cartridges. Online recycling rewards are limited to 10 recycled cartridges per month. Online recycling rewards may take up to 8 weeks for processing and will be paid out at the end of the month in which they are processed.

    what’s the big change here? Not seeing anything that applies to store carts we bring in. this is strictly dealing with people who mail in carts for recyle.

    I didn’t know that was even an option.

    I called Office Depot rewards and she said the only difference is before when someone before recycled only one cartridge for the month they wouldn’t get any recycling rewards. Now the rep said they can accumulate the amount over a three month period so their recycling rewards would be over $3 and generate a reward, I don’t know what the language “valid only at officedepot.com” means though. The rep said for those of us who recycle 10 carts a month, nothing has changed.

    I think all this wording in the fine print is unnecessary and just serves to confuse people.

    yeah, at first I was like ‘what is this?’, but after seeing the word “ONLINE” used in the fine print a number of times, I figured it had to be people who mail in their carts for recyle, given the extended time it could take to get credited in your rewards account.

    If that is the case I wonder why they do not give any information about how and where to mail the carts?

    Maybe they are first rolling it out.


  • Global Moderator

    As long as I can still recycle 10 carts a month in-store and get my $20 monthly reward check, all is good for me. Instead of having these changes in terms that do nothing for the average customer like this one or the last one where you could get next day rewards paid out, how about double recycling rewards, Office Depot?



  • @mrvietnam Same here, i didn’t even know they have the mail-in option. I used Staples mail in recycle for a while (after they closed all stores here years ago). But stopped after i quit buying inks ( can never print from coupons.com anymore).


 

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