Changes to Staples Plus Rewards Accounts



  • From an e-mail today:

    Dear Valued Customer,

    Thank you for being a Staples® Plus member. We’ve made some updates to the program. We’d like to take some time to explain what this means for you.

    The new changes are:

    Delivery is now free with no minimum*
    Consistent with our sustainability efforts, we’ll no longer mail ink and toner rewards — they will be available online
    Resellers are not eligible to earn or redeem rewards
    We remain committed to ensuring our Plus program is valuable. You’ll continue to enjoy these benefits:

    $33.99 paper every day*
    10% back in rewards on ink and toner
    $2 back in rewards on ink and toner recycling*
    Guaranteed lowest prices on your five favorites

    $33.99 paper everyday. Online only. Valid on Item # 1149611.

    *Up to 20 per month. Minimum purchase required.


  • 500 Club

    @penguin110 said in Changes to Staples Plus Rewards Accounts:

    Delivery is now free with no minimum

    Well, that’s nothing new. The real change is that free no-minimum shipping is no longer available for non-Plus/Elite accounts.


  • 500 Club

    I have Premier and there’s a $35 minimum for free shipping. So is paying for Plus a better deal than earning free Premier?

    Dear Staples Rewards Premier Member,

    Thank you for being a Staples Rewards® member. We’ve made some updates to simplify the program. We’d like to take some time to explain what this means for you.

    The new changes are:

    Delivery is now free with an order of $35 or more*
    Consistent with our sustainability efforts, we’ll no longer mail ink and toner rewards – they will be available online.

    Resellers are not eligible to earn or redeem rewards
    We remain committed to ensuring our Rewards program is valuable. You’ll continue to enjoy these benefits:

    2% back in rewards*
    $2 back in rewards on ink + toner recycling*
    Member-exclusive deals
    Bonus sales events
    Free, expedited refunds
    $25 annually for in-store print and marketing services
    $20 annually for in-store technology services


  • Global Moderator

    @my4mainecoons said in Changes to Staples Plus Rewards Accounts:

    I have Premier and there’s a $35 minimum for free shipping. So is paying for Plus a better deal than earning free Premier?

    Dear Staples Rewards Premier Member,

    Thank you for being a Staples Rewards® member. We’ve made some updates to simplify the program. We’d like to take some time to explain what this means for you.

    The new changes are:

    Delivery is now free with an order of $35 or more*
    Consistent with our sustainability efforts, we’ll no longer mail ink and toner rewards – they will be available online.

    Resellers are not eligible to earn or redeem rewards
    We remain committed to ensuring our Rewards program is valuable. You’ll continue to enjoy these benefits:

    2% back in rewards*
    $2 back in rewards on ink + toner recycling*
    Member-exclusive deals
    Bonus sales events
    Free, expedited refunds
    $25 annually for in-store print and marketing services
    $20 annually for in-store technology services

    Keep in mind if you order from a Kiosk in store, shipping is free for all orders. You’d have to save $49 in shipping costs to break even, so that’s your benchmark. Also, if you’re already allowed to recycle 20 on your premier status per month, the free shipping is really the only benefit you are getting for your $49.


  • 500 Club

    @mistercheap yeah, I use that a lot but just pointing out that the Premier benefits are not as good as Plus. Got an “oops” email from Rewards saying that we get 5% back in Rewards on everything not 2% as the first email said.


 

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