Just got back from an exhausting trip to Kohls. First off, both my mom and I got the $10 email today. It has the rewards numbers, so I assume they only went to rewards customers. My mom stood in line while I found 3 items we could use that were a little over $10, after finding out the mattress topper and sheet set I was going for were completely gone. Nearly 2 hours later, the first order went through fine with my email coupon, my mom’s order went fine with her email coupon, but the mailed card coupon said already redeemed. Either the email coupon was the same coupon that they emailed me and forgot to mention it, or someone was hacking numbers. I assume the email is the same as the mailed coupon, but it is impossible to tell. A little disappointed. I drove 90 miles round trip just to go to a town with a Kohl’s to pick up $30 of free stuff. I wasn’t going for just the $10, would have considered it for $20.
We got to Kohl’s at 7:15, saw the line wrapped around the store, left, went to Walmart, no line at checkout, went to JCP, 10 minute wait, back to Kohl’s to wait it out. They were offering candy canes to people in line, they needed to hand out snacks and water.