@fulltimedad said in Staples rewards changing in February, 2024-Changes unknown.:

@hbg1 said in Staples rewards changing in February, 2024-Changes unknown.:

@fulltimedad said in Staples rewards changing in February, 2024-Changes unknown.:

Uggh, I had a rewards certificate I forgot to print, and now that is gone from my rewards. Also a Plus member, and I am at 400 pts per 20 carts per month.

This is a mess. They sent me an email yesterday saying that my rewards number is being used by another account and that I should sign up again. The website showed no activity. Today I checked in the connect app to see if my tech recycling reward was still there. After going through a few changeover screens and clicking around a lot, I finally found my reward.

If I recall, when they forced us to the connect app, I had to sign up again. My guess is that that created a second account.

I don’t recycle ink, but I wonder if you all have a similar situation. Maybe your second account gets the better recycle deal and has your old statuses. Just a thought.

Did you sign up again? I was worried about doing so because it might assign a new rewards number.

I didn’t sign up again like the email they sent me suggested (same text posted above), but I wondered afterwards if going through the new screens on the Connect app might have done something.

I think I’ll need to try and contact support to see if they can merge my accounts, if that’s what the problem is.

@fulltimedad said in Staples rewards changing in February, 2024-Changes unknown.:

Uggh, I had a rewards certificate I forgot to print, and now that is gone from my rewards. Also a Plus member, and I am at 400 pts per 20 carts per month.

This is a mess. They sent me an email yesterday saying that my rewards number is being used by another account and that I should sign up again. The website showed no activity. Today I checked in the connect app to see if my tech recycling reward was still there. After going through a few changeover screens and clicking around a lot, I finally found my reward.

If I recall, when they forced us to the connect app, I had to sign up again. My guess is that that created a second account.

I don’t recycle ink, but I wonder if you all have a similar situation. Maybe your second account gets the better recycle deal and has your old statuses. Just a thought.

The updated list included a few cereals I’ve bought recently. Some pages are showing a starting Best By date of 1/11/24 (the date of the new recall list), where the previous list said “all dates up to xxx”. It wasn’t clear to me whether that date is just the first non-expired date the announcement will cover.
But I filled in the form here https://www.quakerrecallusa.com/ and it didn’t ask anything about expiration dates.

@my4mainecoons
I just was able to sign up for Hulu, and then Disney+ via Edge browser. Have you managed to sign up yet?

This is an awesome deal. Hulu is half the price of the $1.99 last year. I wasn’t planning on getting Disney+ but for only $1 more a month than I paid for just Hulu this year, I’ll add that as well. I’ve been wanting to check it out but I couldn’t justify it before when I don’t really have time to watch what I already have.

I just got an email telling me I have two FreshPass perks, $5 expiring on 10/15 and the Starbucks coupon. I clicked the links to clip them and… nothing. Still not visible anywhere as far as I can tell. Looks like I’ll be calling support again.

@mistercheap
They’ve actually been really nice when I call the Freshpass number. They’ve given me credits on my account to make up for the missing $5 coupons, and then some extra. That credit can’t be tracked on my end but I bought something yesterday and it was free except for tax, so it seems to work as expected.
I’m getting a bit frustrated that they can’t seem to fix my account though. I may call again towards the end of the month if I don’t hear back from them first (the last person said she’d call me back) to see about progress.
They can see right away that the coupons aren’t on my account, so that’s not the issue.

@sonofzeus
This isn’t exactly what you are looking for, but they have Walgreen’s brand zipper and slider bags 3 for $2.79 (buy 1 get 2 free). That’s what I did for my purchase today.

I still have never had any coupons since I joined at the end of August. I’ve called three times so far, and they keep saying they will investigate.

The last time the agent said that a number of people have been having issues. Maybe the problem is spreading to those who previously were ok.

@mommyofhandk
Thanks for the reminder, although mine says it expires tomorrow, 9/29.