@my4mainecoons said in SYWR Points Back with Purchase Offers Thread:
How do you think my points will post? Will I have $30 to spend and then $15?
I’m supposed to receive an order tomorrow so I presume pts will be available as soon as UPS marks it as delivered. That will be March 20. Do you think the 2nd installment will post on March 21?
Another order is supposed to be available for pickup at the store on Thurs March 21. Pts should be available the day after I pick it up. Can’t pick up until Friday March 22. So pts should be available on Saturday March 23. Will the following week’s pts post on March 28?
Umm, based on how you’ve described your orders, both should have already given you the first installment. Ship-from-store Sears items post points when the order is shipped, and Sears authorized supplier items post points within an hour of submitting the order. Delivery has nothing to do with points posting, regardless of what Sears’s emails or CSRs say. For the second order, Sears ship-to-store also posts points within an hour of submitting the order. Again, regardless of what Sears’s emails/CSRs say, pickup has nothing to do with points on ship-to-store orders (although it does have relevance on items that are already available from the store). If you haven’t already gotten your first installment on both of those orders, it seems like something is wrong.
(To clarify, when I’m using the term “post” here, I am referring to the points being shown as earned, not that they are necessarily available for use yet. Since the first installment was supposed to become available “next day,” the points for the second order should have been available the day after you ordered. On the first order, if it was an authorized supplier item, then those points should also have been available the day after you ordered. If it was a ship-from-store item, the points should have been available when the item shipped, unless that occurred the same day as the order, in which case the points should have been available the day after you ordered. In my experience though, Sears stores don’t tend to sit on orders for longer than a few hours (so if they are sitting on the order for more than 2 days, that is unusual too), so in all likelihood, even on the first order, the points should have been available the day after you ordered.)
Did you order more than one item per order? If so, depending on the source of each item, the orders may have gotten “split” and therefore not credited the points properly. That would likely need an email or phone call to SYW to sort out, but on the plus side, they’d probably just give all 3 installments in a lump sum.