eBay will begin intermediating payments on its Marketplace platform



  • I received the follow email:

    Dear ****,

    eBay is happy to announce plans to further improve the customer experience by intermediating payments on our Marketplace platform. In doing so, eBay will manage the payments flow, simplifying the end-to-end experience for both buyers and sellers. We have signed an agreement with Adyen, a leading global payments processor, to become our primary payments processing partner. PayPal, a long-time eBay partner, will be a payments option at checkout for eBay buyers.

    You do not need to take any action at this time. The transition to full payments intermediation will be a multi-year journey.

    Over the past three years, eBay has transformed its business to drive the best choice, most relevance and most powerful selling platform. Building out our payments capabilities is the next step in that strategy.

    Payments intermediation will bring significant benefits for eBay sellers. You can expect a simplified pricing structure, more predictable access to funds, and most sellers can expect their costs of payments processing to be reduced. We’re also working on ways to provide sellers a central place to track and manage their business, which can soon include payments information.

    By offering buyers more choice in how they pay and expanding payment options into more geographies, eBay believes sellers will be able to reach more buyers and improve conversion.

    The transition to full payments intermediation will be a multi-year journey. eBay will begin intermediation on a small scale in North America starting in the second half of 2018, expanding in 2019 under the terms of the Operating Agreement with PayPal. In 2021, we expect to have transitioned a majority of Marketplace customers to the new payments experience.

    Again, you do not need to take any action at this time. As eBay gets closer to the initial phase of its intermediation efforts, we will share more details about this process and next steps for sellers. In the meantime, please read the eBay Inc announcement for further information. For any immediate questions or to share feedback, please email paymentsinfo@ebay.com.

    We’re looking forward to what’s next, and to getting there with you.

    As always, thank you for selling on eBay.

    Bob Kupbens

    Laura Chambers
    VP, B2C Selling

    VP, C2C Selling


  • Global Moderator

    @george2001 I thought ebay and paypal were the same company, to be honest…


  • 500 Club

    @moonknight not for a while

    I got the email and I wasn’t sure what the heck it meant.
    Hoping that We’re also working on ways to provide sellers a central place to track and manage their business, which can soon include payments information. doesn’t mean having Seller Hub forced on us again.
    I’m just fine with My eBay. Leave me alone!





  • I must be one of the few folks here who really likes PayPal and really has never had a problem with them. Pay after delivery and, on larger purchases, 6 months no interest were welcomed by me. Mostly eBay purchases but a few other on-line retailers and never really a problem. Many moons ago an issue with an Off shore retailer but PayPal refunded without an issue.



  • @moonknight They were until 2014.


  • 500 Club

    @rick505 I like PayPal as a buyer. Less so as a seller. IDK if eBay thinks by changing to PayPal their sellers won’t mind eBay’s fees. Losing the 10% discount for TRS cost me more than PayPal.



  • PayPal is great as long as you’re not a seller. If you’re a seller with a linked bank account, they don’t think twice about raiding your account - which, since they are not a bank and are not subject to banking regulations, means you give them pretty much free license to do whatever they please with your account by accepting the user agreement.

    Learn from my experience - if you have a linked account, keep only the bare minimum in the account. Otherwise you may find your funds suddenly locked up for ~180 days while they “investigate” a completely false claim from a buyer (which you know the buyer will ultimately win, 'cuz that’s how PayPal rolls).

    They did me a favor when they blacklisted me…


 

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