Does anyone know whether the Deluxe version will include Sch. D for Tax year 2020 (to be filed in 4/2021)?

TIA

Summary of Problem: When I tried to run Excel or Word, I get a screen for the product Key; then 1 window pops up saying “please wait while Windows configures MS Office…”. Then it disappears and not launch the program.

Long version: I had Office 2003. then I tried to install Office 2013. It didn’t work; and I uninstall Office 2013. It left a loft of files behind. So I run regedit and deleted anything related to Office. I probably deleted more than I should.

Then I reinstall Office 2003. The first time, it ask me whether I want to change, or uninstall. So I select uninstall. Then I run setup again, this time it starts the installation process. It accepted my Product key.

But when I try to launch Excel or Word, the app comes up BUT a POP-UP asks me for the product key again. I type it in again. A pop-up says configuring MS Office, and quickly closes the app. The process repeat every time I try to run Excel or Word.

Can anyone tell me how to fix this problem?

I have a NPCD @ Ally – started in Mar 2020 and matures in Feb 2021.

Does anyone know whether Ally will send me a 1099 for year 2020 for accrued interest through Dec 2020 – even though interest won’t be paid until maturity?

@fmb1 said in No sound on my PC:

I need to apologize to you. I was so happy that your computer was fixed, I didn’t acknowledge
that you were the one that found the fix, and I only pointed you to a tool to help you.
You did ALL the legwork. Congratulations.
It was a team effort. If you hadn’t persisted, I wouldn’t have gotten to that error message that led me to the solution.

And thanks for the response as to how to upload.

@fmb1 said in No sound on my PC:

Or this?

A side question. How do you upload this attachment? I was trying to upload an image of the test results and I didn’t find an attachment/upload button.

@fmb1 said in No sound on my PC:

…That aside, I’ll assume you are talking about plugging into a
3.5mm headphone jack and if that is the case, one of your
Playback devices should be Headphones and it should NOT
say Not plugged in. If it says Not plugged in, then that is
gonna be the problem because the headphone jack is also
a speaker jack…

Short version. Good news. Sound problem solved.

How I got there:

I have no headphone and no microphone. I plugged my external speakers into the jack on the back. In fiddling around to answer your question, I notice that when I put my cursor on the speaker icon in the PlayBack Device tab, there is a Configure button. So I click on it.; and a Speaker Setup pops up with a test button. The only Audio Channel available in the box is Stereo. I click on the Test button; and I get an error “Fail to play test tone” Or if I click on the left/right speaker icon on the right diagram, I get the same error.

So I google the error message and found an article @ https://appuals.com/how-to-fix-failed-to-play-test-tone-error-on-windows-7-8-and-10/

The last Method fix my situation.

Thank you for persisting. Otherwise, I would be re-setting my PC to some degree.

@fmb1 said in No sound on my PC:

It would be extremely helpful if you would tell what HP computer you have.
I can’t picture “plugging into the motherboard”. Possibly a misunderstanding of terms?

I forgot to answer this part. I have HP Elite 8300 Desktop. With respect to MB, I meant I have integrated sound; no discrete sound card.

@fmb1 said in No sound on my PC:

@phat200 said in No sound on my PC:

I know this is becoming a hassle for you, but would
you please try one last thing?
Right-click the Speaker icon down by the clock.
Left-click Playback devices
That will bring up window with tabs inside
Click the Playback tab and see if it shows
any devices ‘Not plugged in’

I’m thru after this----promise.

I have 6 Playback devices that are not plugged in – they are all Digital Audio Display. My monitor has no speakers. And I don’t understand why there are 6 of them when I have only one monitor connected to my PC. And all those 6 Display Audios use the same AMD High Definition Audio Device driver.

@zerenia said in No sound on my PC:

@phat200 said in No sound on my PC:

@fmb1 said in No sound on my PC:

Audio drivers on manufacturer’s page are normally more up to date than in the wild.
Download Realtek HD Audio Drivers 2.82 - Realtek AC97 Driver
https://realtek-download.com/download-hd/
https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-software

https://www.youtube.com/results?search_query=How+To+Fix+Sound+Issues+in+Windows+7+|+HP+Computers+|+HP

It would be extremely helpful if you would tell what HP computer you have.
I can’t picture “plugging into the motherboard”. Possibly a misunderstanding of terms?

I downloaded the 2.82. Still no sound.

I watch the first 2 youtube videos on HP audio fix. No new findings.

Thank you to everyone for your help.

Punt time. Are you going to try an “over the top” installation or a scratch installation?

– Z –

I would prefer not to do a full Factory Reset. I don’t know how many different levels of Recovery are there in Windows 7. Every software I have to reinstall, I also have to spent time to re-confige that software.

So I would start with the level with the least amt. of time required to get my PC working again.

@flatbob said in No sound on my PC:

@phat200 said in No sound on my PC:

One thing I want to do is change the OS from Win7 Pro 64 bit (current) w/ Virtual WinXP to 32 bit w/ no Virtual Machine.

In case you aren’t aware, with a 32-bit OS, only ~4Gb of installed RAM will be accessible to the system. Anything above that will not be seen by Windows.

I forgot about that. So I am stuck with a Virtual Machine.