Amex Offer: Sam's Club membership - purchase online only - $25 back on $45
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Get a one-time $25 statement credit by using your enrolled Card to purchase a new Sam’s Club Membership online at samsclub.com by 1/31/2018. Not valid in-Club, via mobile app or by phone. See terms for exclusions.
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Excludes membership renewals, upgrades, add-ons or additional membership or any purchase of Sam’s Club Gift of Membership or Prepaid Sam’s Savings Membership. Offer is non-transferable. Must add offer to Card and use same Card to redeem. Limit 1 statement credit(s) per American Express® online account. Statement credit will appear on your billing statement within 90 days after 1/31/2018, provided that American Express receives information from the merchant about your qualifying purchase.
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Good deal for me as my membership expires in January, but looks like I will have to apply with my wife’s name when I do this offer as it says it is not good for membership renewals.
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I wonder if the Super Bowl offers are running before 1/31/18, and if I can get the Super Bowl offers if I buy online (as this deal requires).
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Ended up getting membership in wife’s name using valpak SAMS coupon, that gives back $20 Giftcard for new membership. So $45-$20=$25 membership for this year. Not bad.
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The Am Ex Sam’s Club $25 off a $45 membership offer is good through the end of this month, but before you do this offer, you may want to make sure your local Sam’s Club is not closing (would be a major bummer to buy a membership but have no local store to use it at):
http://www.businessinsider.com/wa…res-2018-1
Here’s a list of closures rounded up from local media reports and Sam’s Club employees that contacted Business Insider. The list will be updated as we learn of additional locations.
8801 Old Seward Hwy, Anchorage, AK 99515
3900 Grants Mill Rd, Irondale, AL 35210
2425 E Florence Blvd, Casa Grande, AZ 85194
5757 E State Route 69, Prescott Valley, AZ 86314
1375 S Arizona Ave, Chandler, AZ 85286
3360 El Camino Ave, Sacramento, CA 95821
17835 Gale Ave, City of Industry, CA 91748
12540 Beach Blvd, Stanton, CA 90680
69 Pavilions Dr, Manchester, CT 06042
355 FL-436, Fern Park, FL 32730
5135 S Dale Mabry Hwy, Tampa, FL 33611
2994 Turner Hill Rd, Lithonia, GA 30038
501 N Randall Rd, Batavia, IL 60510
21430 S Cicero Ave, Matteson, IL 60443
6600 44th Ave, Moline, IL 61265
808 S Illinois Rte 59, Naperville, IL 60540
900 S Barrington Rd, Streamwood, IL 60107
1055 McHenry Rd, Wheeling, IL 60090
460 S Weber Rd, Romeoville, IL 60446
3015 W 86th St, Indianapolis, IN 46268
10859 E Washington St, Indianapolis, IN 46229
4024 Elkhart Rd #1, Goshen, IN 46526
9598 Cortana Pl, Baton Rouge, LA 70815
9750 Reisterstown Rd, Owings Mills, MD 21117
340 E. Edgewood Boulevard, Lansing, MI 48911
3745 Louisiana Ave S, St Louis Park, MN 55426
2800 27th Ave S, Moorhead, MN 56560
81 International Dr S, Budd Lake, NJ 07828
1900 E Linden Ave, Linden, NJ 07036
301 Nassau Park Boulevard, Princeton, NJ 08540
2649 Erie Blvd E, Syracuse, NY 13224
720 Fairmount Ave, Jamestown, NY 14701
700 Elmridge Center Dr, Rochester, NY 14626
1600 Marketplace Dr, Rochester, NY 14623
4825 Marburg Ave, Cincinnati, OH 45209
9570 Fields Ertel Rd, Loveland, OH 45140
1805 Getwell Rd, Memphis, TN 38111
1615 S Loop W, Houston, TX 77054
13331 Westheimer Rd, Houston, TX 77077
22296 Market Place Dr, New Caney, TX 77357
741 E Little Creek Rd, Norfolk, VA 23518
901 S Grady Way, Renton, WA 98057
1101 Outlet Collection Way, Auburn, WA 98001
7050 Watts Rd, Madison, WI 53719
600 N Springdale Rd, Waukesha, WI 53186
1540 S 108th St, West Allis, WI 53214
6705 S 27th St, Franklin, WI 53132
13550 Aurora Ave N, Seattle, WA 98133
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Signed up on-line for a new membership at the beginning of 2018, never got an email notification thanking me for taking advantage of the offer, to date still haven’t gotten the $25 offer credit posted.
Called regular customer service to inform them that the offer doesn’t appear to be automatically applying. They punted and wanted me to wait 90 days after the offer ends before “disputing” the missing credit. There’s a special team @ Amex that handles missing offers, but not all regular CSR’s know about them.
If your AMEX Sam’s Club (or any other) offer hasn’t posted within a few days of the transaction posting to your AMEX account, reach out to the following team @ AMEX:
Amex Digital Assist Team: 800-297-7500
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On another forum, people who don’t have the charge post as SAMSCLUB.COM NEW MEMBERSHIP (note the key words there) are not getting the credit automatically, because it is posting as a regular SAMSCLUB.COM charge (not new membership) even though its for $45.
Some people have escalated and then still gotten denials back, saying Sams Club is coding it incorrectly (which is technically correct). I think a few have gotten escalations and the credit posted, but its still hit and miss. Does the digital assist team know about the issue and fix it without further back and forth?
I ran into the issue myself and opened an escalation via online chat. Said it takes 3-5 days and I have to chat again to find the status of the escalation.
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@pitflyer said in Amex Offer: Sam’s Club membership - purchase online only - $25 back on $45:
Does the digital assist team know about the issue and fix it without further back and forth?
The Digital Assist Team member I spoke w/ was already aware of the issue as he had dealt w/ the same issue previously for another customer (and had completed the escalation process to a supervisor). He acknowledged that Sam’s Club is not coding the transactions properly, which is the root cause of the issue.
So far my credit still hasn’t shown up yet, but the Digital Assist Team member who assisted me advised that it can take up to five business days for the credit to post. I’ll give them more time than that. If the credit doesn’t show up by the end of the month, I’ll call them back.
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Out of curiosity (as my local Sam’s is now closed… both in my state, actually) - if I were to extend the membership, can I cancel my membership online and get a refund later? I travel for work and sometimes there’s a Sam’s that I’ll gas up at, etc. But, since I don’t have a Sam’s local anymore, visiting a local Sam’s in person to cancel would be a pain and planning to visit one on my work schedule, to cancel, wouldn’t be possible.
Thx!
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@jokerzwild said in Amex Offer: Sam’s Club membership - purchase online only - $25 back on $45:
Out of curiosity (as my local Sam’s is now closed… both in my state, actually) - if I were to extend the membership, can I cancel my membership online and get a refund later?
Unless the link in the OP is up and still working at that time, it’s doubtful you’ll be able to do it on-line. It may be doable over the phone though (Costco permits that). Suggest you call up Sam’s Club customer service and ask if membership can be cancelled over the phone.
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has anyone been affected by sams club closings.
Lost the one here in worcester ma.
Also will you be switching to costco.
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@althes said in Amex Offer: Sam’s Club membership - purchase online only - $25 back on $45:
has anyone been affected by sams club closings.
Lost the one here in worcester ma.
Also will you be switching to costco.One of the two remaining Sam’s in my county have closed, but luckily the closer one stayed open. I shop at both Sam’s Club and Costco. I don’t buy a Costco membership because I can get in and purchase without a membership by using my Costco Cash Card (gift card). I have a friend buy me a bunch once a year or two and use those throughout the year.
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I purchased a new Sam’s Club membership online using my enrolled Am Ex card but no $25 credit back from Am Ex. I think I know why. It looks like Sam’s Club has some shady coding going on. It looks like just a regular charge for $45 and not a new membership charge, thus it did not trigger the $25 credit. Have of any of you had the same problem? How did you get it rectified? I read on another board even with multiple calls to Am Ex they are refusing to issue the credit. Maybe my only option will be to cancel the membership, but I will give them a chance first to fix their error.
I guess when I cancel the card I will still get to keep the $15 e-gift card I got for signing up and the food freebies I have already redeemed from their new member treasure hunt promotion.
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@mrvietnam said in Amex Offer: Sam’s Club membership - purchase online only - $25 back on $45:
I purchased a new Sam’s Club membership online using my enrolled Am Ex card but no $25 credit back from Am Ex. I think I know why. It looks like Sam’s Club has some shady coding going on. It looks like just a regular charge for $45 and not a new membership charge, thus it did not trigger the $25 credit. Have of any of you had the same problem? How did you get it rectified? I read on another board even with multiple calls to Am Ex they are refusing to issue the credit. Maybe my only option will be to cancel the membership, but I will give them a chance first to fix their error.
I guess when I cancel the card I will still get to keep the $15 e-gift card I got for signing up and the food freebies I have already redeemed from their new member treasure hunt promotion.
Yes you can cancel the membership anytime before it expires and get a full refund. Just use up the gc and food coupons first.
The only thing that may get affected is your ability to sign up for a discounted membership within a year I believe.
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@mrvietnam said in Amex Offer: Sam’s Club membership - purchase online only - $25 back on $45:
I purchased a new Sam’s Club membership online using my enrolled Am Ex card but no $25 credit back from Am Ex. I think I know why. It looks like Sam’s Club has some shady coding going on. It looks like just a regular charge for $45 and not a new membership charge, thus it did not trigger the $25 credit. Have of any of you had the same problem? How did you get it rectified?
Umm, you upvoted a previous post of mine which offers a solution (worked for me):
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Thanks, dangeRuss and The Diggler. I will try to resolve it first by the way TheDiggler suggests and if that doesn’t work then I will take dangeRuss’ 'route.
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@thediggler said in Amex Offer: Sam’s Club membership - purchase online only - $25 back on $45:
@mrvietnam said in Amex Offer: Sam’s Club membership - purchase online only - $25 back on $45:
I purchased a new Sam’s Club membership online using my enrolled Am Ex card but no $25 credit back from Am Ex. I think I know why. It looks like Sam’s Club has some shady coding going on. It looks like just a regular charge for $45 and not a new membership charge, thus it did not trigger the $25 credit. Have of any of you had the same problem? How did you get it rectified?
Umm, you upvoted a previous post of mine which offers a solution (worked for me):
I just called and the rep wanted me to send her, via e-mail, a copy of the e-mail I received from Sam’s Club when I started my new membership, which was no problem. She said she would call me back within 48 hours to let me know the status.
