It looks like things are working better this month. I did get my Oct. rewards and ink recycling, though not at a Premier level even though my reciept and the online rewards page indicated that I still have premier status… I called, and my premier status has ended, but I will get credited for all 20 cartridges anyway, but premier status is now gone.
The CSR suggested I look into the “Plus” program (for $50/year). Would anyone like to share experiences about the Plus program?
I had the same issue on 2 accounts. Basically, the premier status (I was plus last year) runs out on a rolling 12 months basis from when you first earned it. The plus program is great and they often have discounts for it (they did until Oct 28 I believe). I don’t buy enough from staples to quality for premier these days, ever since they stopped having FAR stuff. I now mostly just use rewards + discounted GCs that I get from discover cash back.
I don’t use the discount part of it, and in fact I’ve been bitten by it a few times when the price was one thing, and after they rang it up with my account it was cheaper, so I had to find a filler. Most of the time it’s not a problem as they don’t seem to have anything useful discounted under that program.
So basically now you pay $30 + $30 + whatever you get the plus program for (<$50) + whatever the empty carts cost you, so about $110 a year to be able to get $480 in free money.