Can't log in to TopCashBack
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Is anyone else having this problem? When I try to log in, I get “Oops, login has failed. Please try again.” When I try to reset my password, I never get the email. I used their contact form three times and received “Delivery Status Notification (Failure)” each time.
I have over $400 pending there. Tell me it’s just me…
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@jess888 said in Can't log in to TopCashBack:
Is anyone else having this problem? When I try to log in, I get “Oops, login has failed. Please try again.” When I try to reset my password, I never get the email. I used their contact form three times and received “Delivery Status Notification (Failure)” each time.
I have over $400 pending there. Tell me it’s just me…
It’s just you. I just logged in with no issue. Maybe try a different browser.
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@jtownsucks46 said in Can't log in to TopCashBack:
@jess888 said in Can't log in to TopCashBack:
Is anyone else having this problem? When I try to log in, I get “Oops, login has failed. Please try again.” When I try to reset my password, I never get the email. I used their contact form three times and received “Delivery Status Notification (Failure)” each time.
I have over $400 pending there. Tell me it’s just me…
It’s just you. I just logged in with no issue. Maybe try a different browser.
Thanks. Not working on any browser. I’ll figure it out…
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@jess888 No problem here. I always go to sign-in page via link in email they send almost daily with deals.
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@jess888 said in Can't log in to TopCashBack:
Is anyone else having this problem? When I try to log in, I get “Oops, login has failed. Please try again.” When I try to reset my password, I never get the email. I used their contact form three times and received “Delivery Status Notification (Failure)” each time.
I have over $400 pending there. Tell me it’s just me…
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try a complete clear history on your browsers and then try again, if that fails…
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send them a message on their Facebook page account. usually better option than the contact form
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TCB is working fine for me. I have always been able to log in without issue.
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I had trouble last month regardless of device. There was a message that there might have been too many re-directs and to try clearing cookies. That worked.
OAN: I got my brother to sign up using my referral code. Then had him order for me until he had $10 CB. Even though he used my code it didn’t track and I didn’t get the $35 bonus. Resolved the problem fairly quickly through the website Contact Us. TCB’s support can be slow to resolve things but it doesn’t take a lot of back & forth.
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TCB tech support was excellent once I found their email address: contact@topcashback.com.
Turned out that the system saw something suspicious on my account and reset my password without my knowing. Not sure why I could then reset it, but fixed now. Thanks all.
