Email I got today. I’ve already taken all my money out awhile ago.
Upcoming changes to the HMBradley Deposit Program
Inbox
Hi Matthew,
The deposit program sponsored by Hatch Bank will end on October 31, 2022. We are working hard to make sure HMBradley continues to improve and grow with you.
On September 29, 2022, we will be launching a new deposit program with New York Community Bank (NYCB).
Your action is required and you have choices. Please continue reading for important information about what you need to do.
Hatch Bank will automatically close all deposit accounts at Hatch Bank after October 31, 2022, unless you:
Open a new HMBradley Deposit Account with NYCB, transfer your available balance to your new account, and close your deposit account at Hatch Bank, or
Close your deposit account at Hatch Bank and direct them where to send any funds on deposit by October 31, 2022.
As an incentive, customers who open an HMBradley Deposit Account with NYCB by October 31, 2022, will be eligible to earn either 3.00% or 2.00% annual percentage yield (APY) until January 31, 2023. See the NYCB Deposit Account Promotion for promotion details and NYCB Deposit Account Terms & Current APYs for the NYCB Deposit Account Agreement and Disclosures and current APYs.
Learn more
What happens when I open up a new HMBradley Deposit Account with NYCB?
When you open a new deposit account with NYCB before October 31, 2022, HMBradley will close your deposit account with Hatch Bank and transfer your available balance to your HMBradley Deposit Account with NYCB. To allow for the time it takes to switch your direct deposits, we will give you the option to permit us, until November 30, 2022, to redirect these deposits from your deposit account at Hatch Bank to your new HMBradley Deposit Account with NYCB (“Switch Service”). You will earn interest on funds transferred to your HMBradley Deposit Accounts with NYCB from the date the account is funded. Hatch Bank will not pay any interest on any funds credited to your deposit account at Hatch Bank after your new account is opened at NYCB.
Important considerations:
Switch your direct deposits and incoming transfers to your new HMBradley Deposit Account with NYCB before October 31, 2022. Please provide your employer or payroll provider with the account number and routing number for your new HMBradley Deposit Account with NYCB. You will be able to find your deposit account number and NYCB’s routing number in your HMBradley profile. If you don’t elect Switch Service, Hatch Bank will close your account and return any deposit transfers to the originating bank.
Discontinue any recurring ACH or debit card electronic funds transfers from your deposit account at Hatch Bank and re-establish those ACH transactions from your new HMBradley Deposit Account with NYCB.
Remove your current HMBradley debit card from your digital wallet (including Apple Pay, Google Pay, and Samsung Pay).
Please make sure your email address, phone number, and mailing address are correct in your HMBradley profile so we can process any claims of error or unauthorized transactions, merchant refunds or credits, or any other credits due to your account at Hatch Bank.
Starting September 29, 2022, you will not be able to initiate inbound ACH transactions from your deposit account at Hatch Bank.
What if I want to close my deposit account at Hatch Bank?
If you just want to close your deposit account at Hatch Bank before November 1, 2022, contact customer support for assistance. When you contact them, you may direct Hatch Bank where to send any remaining funds on deposit. If you do not close your deposit account at Hatch Bank by October 31, 2022, Hatch Bank will automatically close your deposit account and send you any remaining funds over $1. On October 14, 2022, the annual percentage yields (APYs) associated with the Savings Tiers on all deposit accounts at Hatch Bank will be 0.01%. The Savings Tier Boost Promotion will be terminated for all deposit accounts at Hatch Bank effective as of September 30, 2022.
When Hatch Bank closes your account, it has no obligation to accept deposits or pay any outstanding items.
Important considerations:
Switch your direct deposits and incoming transfers before October 31, 2022. Please provide your employer or payroll provider with the account number and routing number for your new bank account.
Discontinue any recurring ACH or debit card electronic funds transfers from your deposit account at Hatch Bank.
Remove your current HMBradley debit card from your digital wallet (including Apple Pay, Google Pay, and Samsung Pay).
Please make sure your email address, phone number, and mailing address are correct in your HMBradley profile so we can process any claims of error or unauthorized transactions, merchant refunds or credits, or any other credits due to your account at Hatch Bank.
Starting September 29, 2022, you will not be able to initiate inbound ACH transactions from your deposit account at Hatch Bank.
Questions?
We’ve prepared FAQs for this transition, and you can always reach out to us here.
We value each and every one of our customers – thank you for being part of HMBradley!
All deposit accounts are provided by New York Community Bank or Hatch Bank, Members FDIC.